Frequently Asked Questions

Process serving is the formal delivery of legal documents to a defendant or a party involved in a court case. This ensures they are officially and legally notified of legal proceedings, upcoming court dates, in a manner which is compliant with the Court requirements.

Absolutely. We adhere strictly to all local, state, and federal laws governing the service of process. This ensures your documents are served legally, safely, and in a way that stands up in a court of law.

We serve all types of legal and court-related paperwork. This includes divorce papers, family court applications, statutory demands, eviction notices, summonses, complaints, subpoenas, and letters of demand.

Yes, We can also serve other documents as well depending on their nature.

We typically make our first service attempt within 2 to 4 days of receiving the job. For time-sensitive matters, we also offer priority service to meet tight court deadlines

Our standard fees are determined by the distance of the service address from the Perth CBD. For any process serves located more than 40 kilometres from the Perth CBD, we provide custom quotes upon request. Please contact us directly for specific pricing regarding urgent jobs, serving individuals in prison, or advanced location searches. The fee covers 3 attempts as well as the affidavit of service. If additional work is involved, we will let you know.

Getting started is simple. You can reach out to us by email, or by filling out the Book a Job form on our website. We will contact you if any questions arise or to discuss your specific needs. We will guide you through the next steps to get your documents out for service immediately

No, our role is to simply serve the documents provided to us.

The fee package includes up to 3 attempts. We will seek information from you about the person being served so that we can maximise the possibility of a successful outcome.

Yes. We understand that timing is critical in legal matters. We routinely accommodate after-hours, early morning, and weekend service attempts to maximize the chances of a successful delivery.

We will provide status updates via email so you know when and where attempts were made and the outcome of such an attempt.

Our process servers are highly trained to handle tense or difficult situations professionally and legally. To help us navigate these cases, we rely on details provided by our clients, such as their known schedules and personal interests.

If the recipient refuses to accept the documents, subject to the court rules and regulations we are permitted to notify them of the nature of the documents and leave them in their present. This is often followed by a running race if the recipient tries to return the documents to us.

If an individual cannot be found after exhaustive attempts, we will provide you with a detailed affidavit of our efforts. This report can be used to request alternative options from the court, such as substituted service via post or email.

Once delivery is complete, the server fills out and signs an Affidavit of Service (or Certificate of Service). A digital copy will be provided to you for lodgement.

If the opposing side challenges the validity of the service at a hearing, we can appear in court to testify about the exact date, time, and method of delivery.